Disclaimer

General Information

The information provided on the Star Electronics website and through our services is for general informational purposes only. All information on the site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the site.

TV Mounting & Repair Services Disclaimer

While we strive to provide the highest quality mounting and repair services, Star Electronics cannot guarantee that every TV or device can be mounted or repaired successfully. Some situations may have unforeseen complications.

• Wall Conditions: Star Electronics is not responsible for pre-existing wall conditions, including hidden wiring, plumbing, or structural weaknesses. A wall assessment is provided, but final responsibility lies with the customer.
• TV Damage: While we handle all TVs with extreme care, we are not responsible for pre-existing damage or manufacturing defects discovered during mounting/repair.
• Electrical Issues: We are not responsible for power surges, faulty electrical outlets, or inconsistent power supply that may affect your TV after service.
• Third-Party Parts: If customer-provided brackets or parts are used, Star Electronics is not liable for failures or damages caused by those parts.

External Links Disclaimer

Our website may contain links to external websites that are not provided or maintained by us. Star Electronics does not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Warranty Disclaimer

Star Electronics offers a limited warranty on our mounting and repair services as outlined in our Terms & Conditions. This warranty:

• Covers only the specific service performed (mounting or repair) and parts replaced
• Does not cover physical damage, accidental drops, power surges, or issues caused by user mishandling after service
• Is void if the TV is re-mounted, adjusted, or repaired by any third party after our service
• Does not cover pre-existing conditions or underlying issues not addressed during the original service

For complete warranty details, please refer to our Terms & Conditions page.

Specific Service Disclaimers

TV Wall Mounting:

We recommend professional mounting for TVs over 32 inches. Star Electronics is not liable for any damage to walls, paint, or wallpaper that may occur during the mounting process. Customers should ensure the wall is suitable for mounting before service.

TV Repair:

Screen repairs are complex. While we use high-quality replacement parts, some visual imperfections (like minor backlight bleed) may be unavoidable. Results may vary based on TV model and age.

Soundbar Installation:

Wireless connectivity issues with soundbars may be related to your TV's settings or external interference. We optimize settings but cannot guarantee flawless wireless performance on all devices.

Service Timelines

Estimated service times are provided as guidelines. While we strive to complete services within the promised timeframe, unforeseen complications may cause delays. Star Electronics is not liable for any inconvenience or loss caused by service delays.

Pricing Disclaimer

All prices displayed on our website or provided via quotes are in Indian Rupees (INR) and are subject to change without prior notice. Prices for services may vary based on TV size, wall type, accessibility, and service complexity. Final invoice amount will be confirmed before proceeding with any service.

Limitation of Liability

To the fullest extent permitted by applicable law, Star Electronics shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your use or inability to use our services
• Any conduct or content of any third party on our services
• Unauthorized access, use or alteration of your information
• Any damage to your TV or property beyond the scope of our standard service procedures
• Loss of entertainment or business interruption due to service delays

"As Is" Disclaimer

All our services and replacement parts are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose, except as expressly provided in our warranty policy. Star Electronics does not warrant that our services will be uninterrupted, timely, secure, or error-free.

Testimonials Disclaimer

Customer testimonials displayed on our website are individual experiences and may not represent the experience of all customers. These testimonials are not necessarily representative of everyone who uses our services. Star Electronics does not claim that all customers will achieve the same results.

Home Service Disclaimer

Star Electronics provides home service visits. Customers must ensure:

• A safe and accessible work area is available
• Pets are secured during the service visit
• Children are supervised away from the work area
• Clear path to the TV mounting/repair location

Star Electronics reserves the right to refuse service if conditions are deemed unsafe or unsuitable.